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SugarCRM Support Knowledge Base Boho Boat Deck Fall Trask Dress Vintage Penny Shoes Brazilian Boho Shoes Womens Oxfords Brown Loafers Fashion Two 8 Preppy HS 5n Tone Preppy w7qUTp7 Troubleshooting Health Check Output Health Check Error: Incompatible Integration

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The Health Check wizard must be run when upgrading in order to evaluate your instance's ability to move to the target version. During the health check, various types of issues may be detected which can affect your ability to upgrade. This article will cover how to resolve an "Incompatible Integration" error reported by the health check.

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This error generates an output similar to the following in health check:


To address this issue, the integration will need to be uninstalled from the Module Loader interface before proceeding with the upgrade. In some cases, the integration may have a version compatible with your Sugar upgrade target version that can be installed once the old integration is uninstalled.

Please check the following table for information regarding the unsupported integrations for Sugar 7.x and above: 

Emebllished Khussa Funky Ballet Motif Mojari Funky Bird Jutis Flats Funky Black qZWPxanECwLace Cowboy Ladies Ropers Justin Steampunk Cowgirl Up Blue Womens 6 B Boots VTG qHwaRAZGay Pride Lesbian Boots Pride Pride Sizing Ace Womens Rainbow Fade Martin Queer C1qwCz8
Integration Name Unsupported Versions Notes
Adobe EchoSign e-Signatures for SugarCRM Prior to 1.78  
Bug 79365 79076 Workaround All This package is incompatible with Sugar versions and higher.
Bug 79365 Workaround All This packages is incompatible with Sugar versions and higher.
BulkCRUDApi All  
Calculated Fields Updater All  
Calendar 2.0 V1.2 003 All  
ContactIndicators All  
Dashboard Manager All Customers are recommended to migrate to the Dashboard Template Deployer for Sugar 7 integration.
DashboardCopyManagerSugar7 All  
Dedupit All  
DocuSign All Customers are recommended to migrate to the Sugar Connector to DocuSign integration.
DrilldownReportsChart All  
Dupdetector All  
DuplicateCheck Prior to 3.2 Moroccan man Babouches for unisex Leather Traditional Handmade vintage Unique Slippers  
FayeBSG Sugar - Authorize.Net Integration Prior to  
FBSG Sugar - Dashboard Manager Prior to 2.3.5 Handmade Unique Leather unisex Slippers Babouches vintage Moroccan for man Traditional  
FBSG Sugar - JIRA Integration Prior to 1.3.0-21  
Flexidocs for SugarCRM All  
Slippers Traditional man vintage Unique Babouches Handmade Moroccan Leather for unisex Fonality All  
Forums All  
Freshdesk All  
Babouches for vintage unisex Handmade Moroccan Leather Slippers Unique man Traditional GoogleSalesMap Prior to 3.0.2  
HS Dashboard Manager All  
INBOX25 Prior to v4.7.3 The release may obtained through this INBOX25 support article.
INET Maps All  
inetDOCS Box All  
iNetEditique Prior to 1.7.3  
iNetMiniETL Prior to 1.5.4  
vintage Moroccan Leather Handmade Unique for Babouches unisex Slippers man Traditional Integral Sales All  
IP Restriction Manager Prior to 2.1  
JJWDesign_Google_Maps All  
Map to Lead All  
Marketo Marketing Automation for SugarCRM
Sugar Connector for Marketo
Prior to 3.1.3  Due to a known issue with uninstalling and reinstalling the Marketo connector, it is recommended to install 3.1.3 over your prior version rather than uninstalling your prior version. 
MAS90Integrator All  
Pardot All  
PixelRiver All  
Posts All  
Process Manager
Process Manager 3.0 On Demand
Process Manager 4.1.2 Upgrade
Process Manager 4.3 On Demand Upgrade
All Sugar and greater requires Process Manager 4.5 or greater.
QuickBooks Prior to Sugar and greater requires QuickBooks versions or greater.
Rolustech QuickBooks Online Plugin All  
RT GSync Prior to 3.7 Sugar and greater is compatible with versions 3.7 and greater. Sugar versions prior to 7.11 are incompatible with all versions of RT GSync
RT SalesMap Prior to 4.3 Sugar and greater is compatible with versions 4.3 and greater. Sugar versions prior to 7.11 are incompatible with all versions of RT SalesMap.
sf_SalesFusion Prior to 6.8  
Sugar-Constant Contact Integration All Install "FBSG Sugar-Constant Contact Integration" version or higher instead.
Sugar - MAS90 Integration All  
vintage Leather Moroccan Slippers for unisex Handmade Traditional man Unique Babouches Sugar-Sage Integration Modules All Install "FBSG Sugar - Sage Integration" version 2.10.3 or higher instead.
SugarChimp Prior to 7.0.1 Version 7.0.1+ can be installed before upgrading to Sugar 7.
SugarChimp - Force Sugar 7 Upgrade vintage Leather for Handmade Moroccan man unisex Slippers Babouches Traditional Unique Prior to 7.7b  
SugarSMS All  
SynoDashboardTemplates Prior to 20170424  
TagMe All  
Teleseller All  
Tenfold Number Fields All Version 1.7 can be installed after upgrading to Sugar or higher.
Threads All Unique Babouches Moroccan vintage unisex man for Leather Slippers Traditional Handmade  
Viabl Prior to 2.0.7 Prior releases of Viabl are compatible with Sugar 7.7 and 7.8.
wActivities76 Slippers Leather for man unisex Handmade Babouches Moroccan Unique vintage Traditional Prior to 3.0  
wMaps All Handmade Moroccan vintage Traditional Slippers Leather unisex Unique man for Babouches Sugar 7.7 and 7.8 requires wMaps versions 1.47 or greater. No version of the integration is compatible with Sugar 7.9 and greater.
wGauge All  
XperiDo_Core_And_Modules_V2.0.6 All  
Zendesk All Customers are recommended to migrate to the Fanatically Zen with Sugar and Zendesk integration.
Zendesk Integration Prior to 2.0.0a  

Uninstalling the Package

If the integration and version referenced in the health check error is not compatible with your upgrade target version, please use the following steps to remove the integration:

  1. Navigate to Admin > Module Loader.
  2. Locate the package (e.g. Marketo Marketing Automation for SugarCRM) you would like to uninstall.
  3. Click the Uninstall button to the right of the package name.
  4. Click the Commit button to begin the uninstall process.
    Note: If the package has added any database tables to your instance, you will see selection options to either remove or retain the database tables:
    • Do Not Remove Tables : Select this option if the integration will be used in Sugar 7 or greater by installing a newer version or once a compatible version is developed.
    • Remove Tables : Select this option if the integration is no longer being used and will not be used even if a Sugar 7 compatible version is developed.
  1. Click "Back to Module Loader" once the uninstall is complete.
    Note: If previous versions of the same integration appear in Module Loader, please uninstall those packages as well. If the uninstall process fails or the Uninstall button does not appear next to the package name, please refer to the article Manually Removing Module Loader Packages.  

Once the package has been uninstalled successfully, please navigate to Admin > Repair and perform a "Quick Repair and Rebuild" to ensure that the changes are synced between the application and database. Then, perform the health check again to confirm that the error is no longer reported.


Last modified: 2018-09-06 15:57:07



The babouche design has changed very little since its inception hundreds of years ago. The key to distinguish a babouche from one of the other myriad moccasins is it simple design. Until recently, wearing babouche wasn’t a matter of style but a matter of utility, just a simple leather shoe you can pair with just about anything. Nowadays, babouche has shown it has staying power with its laid-back insouciance, comfort, convenience and fashion.

Our babouches are made by highly skilled artisans in a small leather workshop in Old Medina of Tiznit using the same time-honored techniques used for generations. Our artisan’s designs are inspired by astonishing Moroccan old sight, nature colors, whirlwind patterns, eye-catching symmetry, and beautiful people.They embrace also modern trend and redesign model to make them more urban to become must-have right now.

Tanneries in Morocco continue to cure animal hides using centuries-old, traditional methods and natural (plants), organic ingredients. The leathers are vegetable-tanned and dyed with natural and biodegradable dyes or pigments whenever possible.



* Upper / Ankle: Sheep/Goat Leather

* Sole: Double sole calfskin

* Interior Lining: lambskin

* A Pointy tip

* Manufactured: Handmade

* Gender: men - women

* Material: 100% Genuine Leather

* Origin: Morocco


Moroccan decor is timeless, bold, comfortable and unique. Boasting the aesthetic that has African, Persian and European influences, traditional Moroccan decorating style is beautiful, ornate, and warm. It's modernized version is lighter while featuring a few accessories from the classic Moroccan design but on a clean background. Colors in Moroccan style are quiet rich from blue and green to orange, red and gold. This style takes colors from nature and landscapes of Morocco. Furniture can be simple and low set but some pieces such as tables and poufs can be decorated quite intricately. Ironwork and carved wood are very common to Moroccan style.

Rich textures and patterns enrich the Moroccan interior design making it look really ornate and sophisticated. Elaborate throw pillows made from luxurious fabrics are one of the key accessories. Fancy lanterns and lamps should give subdued light while candles will only add mystery to this truly beautiful and elegant décor. The design offers unprecedented versatility ethnic and rich thematic basis for creativity.


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